Privacy Policy – SocialVix
At SocialVix, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. By accessing or using SocialVix, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
a) Personal Information
- Name
- Email address
- Phone number
- Payment details (processed securely by third-party providers)
- Any information you submit through contact forms or support requests
b) Non-Personal Information
- We automatically collect certain data for analytics and performance:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referral sources
- This information helps us improve our website experience and services.
2. How We Use Your Information
We use collected data to:
- Process and deliver your orders
- Provide customer support
- Communicate order updates and service information
- Improve website performance and user experience
- Detect fraud, abuse, or unauthorized activity
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Cookies & Tracking Technologies
SocialVix uses cookies and similar technologies to:
- Enhance site functionality
- Remember user preferences
- Analyze traffic and user behavior
- Improve marketing and performance
You may disable cookies in your browser settings, but some features may not function properly.
4. Data Security
We implement strict security measures to protect your information, including:
- Encrypted connections (SSL)
- Secure server infrastructure
- Restricted access to sensitive data
While we strive to use commercially acceptable means to protect your data, no online system is 100% secure. You use our services at your own risk.
5. Third-Party Services
We may use trusted third-party services such as:
- Payment processors
- Analytics tools
- Email or CRM systems
These providers only receive the data necessary to perform their services and are required to maintain confidentiality.
SocialVix is not responsible for the privacy practices of external websites or services linked from our platform.
6. Social Media Platform Compliance
SocialVix is an independent service provider and is not affiliated with or endorsed by any social media platform.
You are responsible for ensuring that your use of our services complies with the terms and policies of the respective platforms.
7. Your Data Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your information
- Withdraw consent for data processing
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain personal information only as long as necessary to:
- Fulfill service obligations
- Comply with legal or regulatory requirements
- Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted.
9. Children’s Privacy
SocialVix does not knowingly collect personal information from individuals under the age of 13. If you believe a minor has provided personal data, please contact us immediately so we can remove it.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our website after updates indicates acceptance of the revised policy.
11. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
SocialVix Support
Email: support@socialvix.com
Website: www.socialvix.com
SocialVix is committed to user privacy, data protection, and transparent business practices.
